Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Small Business focused on providing complex, mission focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We are looking for you; someone who strives to support a strong team and to deliver “Outstanding Performance…. Always!” If so, we would love to talk with you regarding that next step in your career.
At Zantech, we apply state-of-the-art technology to solve our Federal Clients' most mission-critical challenges. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers a competitive compensation, benefits and vacation package as well as providing you with a fast paced and exciting work environment. Come join our team!
Zantech is looking for a detail-oriented Assistant IMO Manager to oversee and manage the organizations IT/IM processes and resources to enable business and mission processes.
Responsibilities include, but will not be limited to:
- Provide the administrative, operational, customer service, and maintenance support for all incidents, as well as requests for new services for the classified and unclassified IT environment. This includes systems such as VOIP, VOSIP, mobile devices, mission applications, collaboration tools, UC, GCCSJ, JOPES, T-Metrics and others.
- Maintain, to full operational status, all IT equipment located at the COOP site.
- Support VIP tickets to be resolved in 24 hours.
Required Experience or Knowledge of the following technologies/functions:
- General Network/Systems knowledge supporting the client
- Understand and follow the client priorities
- Strong Customer Service
- Ticketing Systems
- High School completion/Diploma
- ITIL understanding
Required Security Clearance:
Active SECRET or above clearance
“Outstanding Performance…Always!”
Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other.
We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers a competitive compensation, strong benefits, and vacation package, as well as providing you with a fast paced and exciting work environment. Come join our team!
Zantech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.